Shipping policy

Thank you for shopping with us! We’re committed to getting your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
Once your order is processed, it will be shipped out immediately.


Shipping Time

Estimated delivery times:

  • United States: 5–10 business days

  • Canada: 6–12 business days

  • UK & Europe: 6–12 business days

  • Australia & New Zealand: 7–14 business days

  • Rest of World: 7–15 business days

Please note: Shipping times may vary slightly due to demand, holidays, or carrier delays.


Order Tracking

Once your order has shipped, you will receive a tracking number via email within 24–72 hours.
You can use this to track your package in real time.


Split Shipments

If you ordered multiple items, they may arrive in separate packages depending on warehouse availability.


Shipping Costs

  • Free shipping may be offered on select promotions

  • Otherwise, shipping rates are calculated at checkout


Delays

While we aim to meet all delivery estimates, delays can occasionally occur due to factors outside our control (customs, weather, high demand).
We appreciate your patience and understanding.


Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.


Lost or Stolen Packages

If your package is lost or marked as delivered but not received, please contact us at:
support@alignua.com

We’ll do our best to help resolve the issue quickly.


Questions?

If you have any questions about your order, feel free to reach out to our support team anytime.

We’re here to help!